Support
We provide our customers with necessary information about our Flash decompilation solution and 24/7 direct technical support - via e-mail, Internet, chat messengers or telephone.
Please, read Flash Decompiler manual carefully for details on how to decompile SWF files and utilize our SWF extractor in the best way.
Flash Decompiler manual
Flash Decompiler was designed to provide the fastest and most effective way to decompile, parse and edit SWF file contents. Still some practice may be needed to master all its functions. That is why we provide a full description for working with our decompiler of SWF in a manual. Whenever you download the trial or purchase the full version of Flash Decompiler you will get the manual with the installer.
You can also download it separately from our website by clicking the following link.
Flash Decompiler Trillix manual
Forums
The easiest way to find an answer is to ask a person who has already faced your problem. Please, visit our specialized forums for instant help.
Flash Decompiler Trillix forum
Technical Support
Please first read the FAQ section in the software manual and visit our Forums for possible solutions to the problems you are having with our SWF decompilation solution.
If you still have questions, you can reach us at the following addresses:
- If you're connected the Internet, write to support@eltima.com with technical questions
- We are also available at the following instant messengers:
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- If you have the possibility to make international calls, call us on
+49 69 677 33 496.
- You may also use our contacts form to send us a message.
Bug reports
If you found a bug in our software you can report it to one of the e-mail
addresses mentioned above. Please provide the following information:
- an exact description of the bug (how can it be reproduced?)
- version number and release date of the software
- Operating System version
